The rapid rise of eCommerce and strong economic growth in emerging markets has driven massive growth in the global digital ...

Digital transformation plans are driving economic growth in the MEA region, improving public service delivery, and enhancing ...

Things change fast in the world of unified communications, particularly for organizations who use video and voice conferencing applications. Lync for example, was a unified communication solution ...

To thrive in the world of digitalization, the financial sector must redefine customer experience (CX) and the role of UC&C ...

Sydney, October 10, 2024 – Integrated Research (IR) (ASX:IRI), the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, ...

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The payments industry and financial market infrastructures today are increasingly driven by information and payments data. Card issuers, retailers and merchant acquirers have now realized that gaining ...

A stable, reliable network connection is non-negotiable in today's interconnected world. Business productivity depends on it even more, now that a globally distributed workforce is the norm for many ...

As any eCommerce or subscription business knows, customer retention is the key to business longevity and continuity. Discover and read more about how you can retain a competitive business with our ...

The customer payment experience has changed exponentially in the past few years. With digital payments at the forefront of the continually evolving payment process, consumer behavior is driving the ...