Up to 15,000 people will be able to ask the AI-powered chatbot for guidance on business rules and support on Gov.UK.

A chatbot might be able to write emails that sound human, but can the technology respond to staff questions just like the ...

A new chatbot support system is being rolled out on Xbox to deliver fast and useful responses to help resolve issues.

The rise of AI continues to work its way into more industries and the latest on Microsoft's front is an AI chatbot for Xbox ...

Tech giants such as Alibaba and ByteDance along with start-ups spent US$70.2 million in the third quarter to promote ...

Microsoft has released a new AI-powered chatbot, the Support Virtual Agent, aimed at helping Xbox users resolve gaming and console support issues more ...

An analytics guy’s fascination with artificial intelligence. The growing popularity of a public art display featuring a ...

Xbox Support Virtual Agent has been announced by the gaming studio to help resolve players’ issues regarding the Xbox console ...

At major computer-science publication venues, up to 17% of the peer reviews are now written by artificial intelligence. We ...

It now wants to build a super app for all things related to healthcare, and announced three new product updates on Tuesday ...

There's a new AI-backed search engine in town. But can it stand up to Google's decades-long hold on internet searches?