Things change fast in the world of unified communications, particularly for organizations who use video and voice conferencing applications. Lync for example, was a unified communication solution ...

Digital transformation plans are driving economic growth in the MEA region, improving public service delivery, and enhancing ...

The rapid rise of eCommerce and strong economic growth in emerging markets has driven massive growth in the global digital ...

The banking, financial services, and insurance (BFSI) sector is rapidly transforming on a global level, with new and innovative technology as the primary driver. To thrive in the world of ...

Contact centres are responsible for delivering best-in-class brand experiences in every interaction. Operating in a dynamic “live” mode, they handle a continuous stream of digital and voice ...

Remote or hybrid working models continue to grow and evolve for many global organizations. The flexibility of the modern workplace means that employees could be working from anywhere – at home, the ...

Sydney, October 10, 2024 – Integrated Research (IR) (ASX:IRI), the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, ...

Sydney, August 12, 2019 – IR, the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has welcomed John Ruthven as Chief ...

SYDNEY, October 02, 2018 – IR, the leading global provider of proactive experience management solutions for critical unified communications (UC), payments, contact centers and IT infrastructure, today ...

WASHINGTON, D.C., July 10, 2017 – IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced that 64 Microsoft certified ...